Skip to main content
1st Mate Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. 1st Mate
  2. FAQs
  3. Mobile App or Software

Mobile App or Software

  • Why Does Logging Into the 1st Mate App Using My Social Media No Longer Work?
  • Social Media-Using Social Media as Your Log In For Your Account
  • How do I troubleshoot the TDS System?
  • How do I resolve Status Code 22-6?
  • My app is not finding the hub, failing to connect to the hub, or failing a hub update. How do I resolve this?
  • Why is an account needed for 1st Mate?
  • Will the app work on a tablet?
  • How do I transfer my vessel to a new user?
  • Can you explain how the account login works?
  • Can I uninstall the 1st Mate system ?
  • Does the 1st Mate system require a mobile app to set up?
  • What is the minimum Android and Apple operating system version?
  • What countries is the app available in?
1st Mate
Powered by Zendesk